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Tram Services
Midland Metro is the new state-of-the-art light rail system in the West Midlands. The first line of the service, Line One, provides a fast link between Snow Hill Station in Birmingham City Centre and Wolverhampton via West Bromwich and Wednesbury, and is fully accessible to people with disabilities.
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Birmingham
Wednesbury to Brierley Hill
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The Trams
Every tram has been designed to enable easy access for people with disabilities, and for people with pushchairs and buggies. The main access features of the trams are-
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Bright colour contrasting doors and door opening buttons
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Brightly coloured handrails
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Priority seats for people with mobility difficulties
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2 spaces for wheelchair users
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Next stop information and announcements
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Emergency intercom
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Some trams have Revenue Protection Staff on-board to give information and to sell and check tickets
Facilities at Metro Stops
The stops have also been designed to be fully accessible. However, it should be noted that there is no staff presence at stops. Every stop has the following features-
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Passenger information and timetables
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Tactile map
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Good lighting
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Seating
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CCTV and Emergency Intercom
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Real Time Information
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Access ramps and/or passenger lifts to platforms
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Ticket machine
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Cycle racks
The Service
The service operates between 0630 and 2330 Monday to Saturday, 0800 to 2300 on Sunday. There is a frequent service every 6/7 minutes between 0700 and 1900 Monday to Saturday, and every 10 minutes at other times.
Senior Citizens and Blind or Disabled passes are available for use on Midland Metro, as well as Centrocard and Busmaster passes and other Travel West Midlands cards and tickets.
For further information, contact Centro Hotline on 0121 200 2700 or Minicom 0121 214 7777.
Accessible Public Transport
Where services are stated as being accessible, this implies that access is possible for persons using wheelchairs conforming to International Standard ISO 7193. That is a maximum length of 1200mm (47 inches) and maximum width 700mm (27.5 inches). However, all operators have the right to refuse to carry any wheelchair or scooter that may be regarded as a safety hazard. For example, the carriage of lead/acid batteries or inefficient brakes.
Certain train operating companies will accept larger wheelchairs and scooters, whilst some will not accept scooters under any circumstances. It is advisable to check before travelling.
If you are considering the purchase of a wheelchair or scooter and intend to use public transport, you are advised to check that the model conforms to International Standard ISO 7193.
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