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The family centres provides community assessment and treatment programmes for families and children in need where family breakdown is imminent. Contact your Social Services Area Commissioning Team.
In most instances staff at local offices should be your first point of contact for social services
Learning Disability Team, Green Lane, Resource Centre, Green Lane. Phone 020 8566 2360.
Acton: W3, W4 W12, NW10.
Town Hall, Winchester Street, Acton, W3 6NE. Phone 020 8579 2424 9am- 4.30pm.
Ealing & Hanwell: W5, W13, W7.
Perceval House, 14-16 Uxbridge Road, W5 2HL. Phone 020 8579 2424, 9am - 4.30pm
Greenford / Northolt / Perivale / Southall UB2, UB5, UB6, UB7
301 Ruislip Road, Greenford 020 8579 2424 9am - 430pm.
Commissioning Teams for adults are based at Acton and Greenford location. All referrals should be made to the Referral and Assessment Team at either Acton or Greenford. There is also a hospital based social work team based at Ealing Hospital Tel: 020 8843 1636.
Commissioning teams for Mental Health are based in the locality Mental Health Resource Centres provided by the NHS trust.
For details on how to obtain a particular service please contact 020 8579 2424
FESTIVALS
There are a number of festivals and carnivals run in the borough including the Ealing Summer Festival and Ealing Jazz Festival. For further information call the Halls & Events Team on the number below. Visit our website at http://www.ealing.gov.uk/he&m/index.htm
Halls and Events Team Phone 020 8758 5741/3
E-mail:
FILMING
The council operates a location filming service which encourages and monitors filming the borough. It also provides a location library of homes suitable for filming in. To place your home in the library or to raise any points about filming in your area see below.
Filming Service Phone 020 8758 5704
Fax 020 8579 5224
Email:
FIRE PRECAUTIONS
For advice on means of escape in case of fire from residential care homes, night cafes, flats and maisonettes (not houses in multiple occupation), contact the Environmental Health Division as below. Your local fire station can be contacted by ringing the number under FIRE in the telephone directory. In an emergency ring 999.
Environmental Health Phone 020 8758 5738
FIX-IT-CARD
These are no longer valid. This A-Z of Services should provide you with the contact numbers for most of the queries related to the cards. If you cannot find the relevant details please email the who will forward your enquiry to the relavant officer.
Environmental Health (Pest Control and Disinfection)
Phone 020 8758 5930
E-mail:
FLOODING
If your property is subject to flooding as a result of a severe storm, contact Thames Water on the number below (where main sewers are overflowing). In out-of-hours emergencies see below
Thames Water Utilities Phone 0845 9200 888
Gullies Blocked Phone 020 8832 2400
Emergency Services (Out of Office Hours) Phone 020 8579 2424
FLYTIPPING
Flytipping is the illegal dumping of litter, refuse sacks, rubbish, rubble, soil etc on the public highway, in Council car parks or at recycling sites Anyone caught fly-tipping waste will be subject to a hefty fine, court proceedings and a possible prison sentence.
Remember, if you see anyone flytipping, take down their vehicle number, record the time and date of the incident and immediately contact the Environment Group Call Centre: 020 8832 6464.
For rubbish dumped on private land contact Environment Group Call Centre : 020 8832 6464
E-mail:
020 8758 5607/5940 (commercial land)
E-mail:
FOOD HYGIENE AND COMPLAINTS
Environmental Health and Consumer Services can offer advice and information about the legal aspects of food production and distribution and the registration of food businesses. They also enforce laws on hygiene standards in restaurants, warehouses and food factories and food composition and labelling. If you have a complaint about food or drink that you have bought or seen on sale in the borough, telephone the Environmental Health and Consumer Services Division.
Environmental Health & Consumer Service Phone 020 8758 5607
E-mail:
FOOD POISONING AND INFECTIOUS DISEASES
Environmental Health is responsible for the control of outbreaks of food poisoning and communicable diseases in Ealing in conjunction with the Ealing Health Authority's consultant in Communicable Disease Control. Contact below.
Environmental Health and Consumer Services
Phone 020 8758 5607
E-mail:
FOOD PREMISES REGISTRATION
All food businesses have to register with the Environmental Health and Consumer Services Division at least 28 days before they intend to open. For more details contact:
Environmental Health & Consumer Services
Phone 020 8758 5607/5940.
E-mail:
FOOTPATH/CROSSOVER CROSSINGS
The Council can lower kerbs and strengthen the footway in front of residential properties to allow residents to park their vehicles within their own property, charges vary.
Advice and assistance on easing pedestrian access where kerbs or crossings may be difficult, particularly for those in wheelchairs or with pushchairs is available via the number below.
Phone: Call Centre: 020 8832 6464
When children and young people are unable to live with their own families due to family difficulties, the council can provide local foster carers to look after them either on a temporary or longer term basis. In all cases the council will aim to meet the children and young people’s range of needs which include physical, emotional cultural and religious needs.
Contact Children’s Area Commissioning.
In most instances staff at local offices should be your first point of contact for social services
Learning Disability Team, Green Lane, Resource Centre, Green Lane. Phone 020 8566 2360
Acton: W3, W4 W12, NW10.
Town Hall, Winchester Street, Acton, W3 6NE. Phone 020 8579 2424 9am- 4.30pm.
Ealing & Hanwell: W5, W13, W7.
Perceval House, 14-16 Uxbridge Road, W5 2HL. Phone 020 8579 2424, 9am - 4.30pm
Greenford / Northolt / Perivale / Southall UB2, UB5, UB6, UB7
301 Ruislip Road, Greenford 020 8579 2424 9am - 430pm.
Commissioning Teams for adults are based at Acton and Greenford location. All referrals should be made to the Referral and Assessment Team at either Acton or Greenford. There is also a hospital based social work team based at Ealing Hospital Tel: 020 8843 1636.
Commissioning teams for Mental Health are based in the locality Mental Health Resource Centres provided by the NHS trust.
For details on how to obtain a particular service please contact 020 8579 2424
The Council always needs new foster carers to look after children and young people of all ages up to 18 years. If you would like information contact :
Fostering and Adoption social worker:
Freephone 0800 731 6550 - 9am to 5pm.
FOOTPATHS
The council is responsible for the maintenance of adopted footways and footpaths in the borough. Defects to these and other highways can be reported to Parkman.
Tel: Call Centre: 020 8280 1048
FUNFAIRS
Funfairs in borough parks are coordinated by the Halls & Events Team. Call the number below to speak to a member of the team. Why not visit our web site
Halls and Events Team Phone 020 8758 5741/3
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